Hooligan's Grill

Reviews about Hooligan's Grill

• 5 / 5

  By Paula Caldwell
  My husband and I took our two children here. It wasn't too busy. They had great Michigan craft beers on tap, all great choices. Every bit of food we had was great. The reuben egg rolls were delicous. The cheese dip was my husband's favorite appetitizer. And I loved the fish and chips. The kids meals are inexpensive but they get great food. My daughter had Mac and cheese and it wasn't just Kraft... I wouldn't have minded eating that mac and cheese for dinner! Great service from waitress Kaycee!
  April 05, 2017
• 1 / 5

  By Erin Eckert
  I made a reservation well in advance and we had the table, everyone showed-no more than I told them.
  
  Thing is, we ended up being there for 4 hours and not by our doing. Yes, the food is good but not worth it for the service and arguements we received. There were many problems (late drinks, missing food, wrong food, forgotten food, and checks taking a lifetime to receive) but when we spoke with the manager at the end of it all she only argued with the few that spoke with her explaining our dissatisfaction (mind you no there was no yelling or name calling, the manager kept interrupting us and wasn't owning the mistake OR compensating for it in ANY WAY).
  
  It sucked. ''Twas my birthday and we had OTHER PLANS FOR AFTERWARDS but because THEY TOOK FOREVER it was jeopardized. Needless to say some of our crowd just walked out (I still paid...grudgingly..) because the manager only wanted to argue and tell us where we were wrong instead of just getting us the check at all so we COULD LEAVE.
  
  As a former server and bar tender I can relate, but never in my time serving did I or my manager sit and argue with guests. We gave a coupon or a free meal or full refund-whatever because 1 bad experience will cost a company more than an amazing one. People spread bad news fast that's just how it works.
  
  Will not be going back. Ever.
  
  Happy birthday to me y'all.
  January 11, 2017