Tim Hortons

Reviews about Tim Hortons

• 4 / 5

  By Karissa Bosquez
  Had a great experience! Great donuts and green tea! Sad they're phasing out the cold stone but if you're not making money, you're not making money.
  November 25, 2016
• 1 / 5

  By Jennifer Bush
  I have to start by saying that when i was in college, I used to live at this location, and of all the times I visited, the staff was awesome and the food/drinks were great. But this last time I went, I waited in a short line for over 20 minutes watching the cashier work slower than molasses and give everyone she served a bad attitude. She even tried to talk badly about her fellow employees to costumers because they were "standing around doing nothing while I'm here doing everything myself". Very unprofessional, and I must add that everyone but her was busting their butts and working very quickly. After the cashier helped the family in front of me in line, it took her another several minutes to return and take my order. I had now been waiting 22 minutes. I went in that day because i was spending the day with my son and when it's just the two of us we traditionally get hot chocolate and muffins from tim's. He was waiting for me in the car this entire time. When the cashier asked for my order I requested 2 extra large hot chocolates and began asking for the muffins but was cut off by her saying "we don't serve hot chocolate in extra large size". I was a surprised because that's what I always order, so in a little dismay i asked her "since when?" She then said "well i guess then i don't know how to enter it" then proceeded to ask for help. She was told where to find it, but as she entered the order she said "you don't have to be rude about it. I can refuse you service". I was in shock. To the best of my knowledge, i had waited in line patiently, I even let the woman behind me order when they opened a second register to cut down the line that was now out the door, and though i was a bit hurried, I assure you I took no tone of hostility with this woman. I asked, to clarify "wait, you think I'm being rude?" To which she said very unkindly "Yes. And I will refuse to serve you". I was beside myself and left without furthering my order.
  October 23, 2016